Social Service Worker Diploma Program Courses

Orca Institute Social Service Worker Diploma Program provides students with a unique and innovative curriculum designed to ensure graduates meet and exceed the needs of social service agencies!

Social Service Worker Courses are all integral part of the whole Orca Institute Social Service Diploma Program and student knowledge is increased and built upon through each course in the program. The Social Service Worker curriculum has been designed specifically for those wanting to work in the helping professions. The curriculum was written by practitioners who have earned their expertise through decades of experience in the field and through advanced education. The content has been approved by current Social Service Worker supervisors and employers to ensure our students are exceptionally well prepared for a career in social services.

Our Social Service Worker Diploma Program includes core competency and skills education that transfers into any field and is based on the requirement set out by C21 Canada. These skills include:

  • Communications skills – verbal, visual, digital
  • Information literacy
  • Technological competence
  • Critical thinking
  • Systems thinking
  • Creative thinking
  • Problem-solving
  • Collaboration and teamwork skills
  • Social skills
  • Empathy
  • Initiative
  • Flexibility
  • Leadership

To help our students acquire these skills and competencies we use the following approaches to teaching and learning:

  • Experiential learning
  • Facilitated discussions
  • Demonstrations
  • Simulations and role-plays
  • Deliberate practice
  • Collaborative learning
  • Cooperative learning
  • Problem and Inquiry-based learning

Social Service Worker Curriculum Outline

Course Hours
Orientation and Personal Development 20
Self Care and Wellness 80
Documentation, Confidentiality and Ethics 40
Lifespan Development 20
Culture and Diversity 30
Support Skills 80
Interviewing and Counselling Skills 80
Trauma, Mental Health, Substance Abuse and Concurrent Disorders 80
Professional Development 20
First Aid/CPR 8
Non-Violent Crisis Intervention (NVCI) 14
FoodSafe ® 8
Practicum Preparation 20
Practicum 80
Practicum supervision 20


Check out job prospects for Social Service Workers.

Trusted for over 30 years
Get your career training started today. Call (604) 260-0575 or CHAT with specialist